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ptpr@tt has been in operation since 2000 and team members have combined experience of 10 years in the IT industry and in specialing in database-driven web sites.

We offer a range of internet services to our clients, including but not limited to, static and dynamic company information (e-information) sites; e-commerce sites; content management systems (CMS); stock management systems (SMS); custom-built web applications; and intranet solutions.

We recognise that no two organisation’s needs are the very same, and we also know that the size of the business is not an obstacle to success. Small, medium or large – we can cater to your individual requirements. Our portfolio showcases our ability to deliver the right solution for your organisation.

We provide a unique combination of qualifications and experience in both small and medium business website development, consultancy and advisory services for information architecture and graphic design, web site technologies and applications.

Our clients are our number-one priority. We will do everything possible to ensure that the internet solutions we provide to you are the highest in quality, efficiency and standards, and improve your business's processes, procedures, and ultimately, it's bottom-line.

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ptpr@tt aims to provide SMEs with high quality internet services that optimise their business performance and create business to business opportunities for SMEs through the web.

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ptpr@tt is committed to meeting its client's expections by providing excellent standards in customer service and quality. We work with you every step of the way to ensure that you are satisfied with the developing product, and ultimately the final product.

We ensure that all agreed project processes and deliverables are completed according to specified timelines. We ensure that all client, staff and stakeholders are adequately consulted in the production and delivery stages. We ensure that your expectations are met, and exceeded.

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ptpr@tt is committed to a consultative approach in all projects. We consult with our clients through all stages of the project. Each project is designated a project manager, and clients have consistent contact with this manager.

Planning

We thoroughly scope all projects and analyse user needs' to ensure the objectives and expectations of the client are met; user preferences are formulated; intended target audiences are designed; and specific business needs and requirements are incorporated into potential solutions. We provide clients with a comprehensive site plan, User Agreement and quotation complete with explanation of the technology and functionality of the web site.

Design

We work closely with our clients during the design phase to ensure that the conceptual vision of the website meets client expectations; branding assimilation is identified; and overall company image has been incorporated. We ensure our clients are satisfied with the design and overall site infrastructure before progressing to the development phase.

Development

We incorporate our internet technologies in this stage, developing the content and programming requirements to produce a site with functionality. We continue to provide content reviews and incremental prototypes to our clients during this period.

System Testing

Once development is complete, and the site is functional with content, final system testing commences. Each component of the product is reviewed, ensuring no errors exist and that every component is fully functional as per specifications.

We provide the client with the completed product for testing. We ask the client’s staff and possibly a sample group of end users to test the product to ensure that it meets the functional expectations, including overall designs that were agreed upon.

Final Approval

Once testing is complete and any necessary amendments have been made, the web product is then presented for final client approval and authorisation. Once final approval is given by the client, the website is then deployed to the agreed hosting provider.

Maintenance

We ask our clients to examine the content and functionality of their website on a regular basis. This is critical to ensure ongoing return on investment. We continue a long-standing relationship with all of our clients, and in doing so, contiune to meet needs and anticipate future development or evaluation.

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